Privacy Policy

Privacy Policy

Effective Date: 16 January 2025

GS E&C Australia (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (“Site”) or engaging with us, you consent to the practices described in this Privacy Policy.

If you have any questions about how we handle your personal information, please contact us using the details provided at the end of this Policy.

  1. What Information Do We Collect?

We collect personal and non-personal information that is necessary for the provision of our services, the improvement of our website, and the fulfilment of our mission to deliver human-centred solutions. The types of information we may collect include:

1.1 Personal Information

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. The personal information we may collect includes, but is not limited to:

  • Your name, job title, and company name.
  • Contact details such as email address, phone number, and postal address.
  • Information you provide via online forms, surveys, or email inquiries.
  • Records of communications between you and us.

1.2 Non-Personal Information

We may also collect non-personal information to enhance your experience on our Site. This includes:

  • Browser type and operating system.
  • IP address, geographic location, and device information.
  • Pages viewed, links clicked, and time spent on our Site.
  • Cookies and analytics data (see Section 6 for more details).
  1. How Do We Collect Your Information?

We collect personal and non-personal information in a variety of ways, including:

  • When you interact with us directly (e.g., by filling out a contact form or sending us an email).
  • When you visit and use our Site (e.g., through cookies and analytics tools).
  • When you subscribe to our newsletters or marketing communications.
  • When you participate in surveys, promotions, or events.
  • From third-party sources, where lawful and relevant to our operations (e.g., publicly available information or data provided with your consent).
  1. Why Do We Collect Your Information?

We collect and use your personal information for purposes directly related to our business activities, including:

  • Providing Services: To deliver information, services, or products you have requested from us.
  • Improving User Experience: To understand how you interact with our Site and improve its functionality and content.
  • Communicating with You: To respond to inquiries, provide updates, and share news about our business, projects, and initiatives.
  • Compliance: To comply with legal obligations and applicable regulations.
  • Marketing: To send you relevant promotional materials and updates, where you have opted in to receive such communications (you can opt out at any time).
  • We will not collect, use, or disclose your personal information for purposes other than those outlined above without your consent, unless required or permitted by law.
  1. How Do We Store and Protect Your Information?

We take the security of your personal information seriously. We implement technical, administrative, and physical safeguards to protect your information from unauthorised access, disclosure, or misuse. These measures include:

  • Encryption of sensitive information where appropriate.
  • Secure servers, firewalls, and restricted access controls.
  • Regular security audits and staff training on data protection.
  • However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
  1. Disclosure of Your Information

We may disclose your personal information to third parties for purposes directly related to our business operations, including:

  • Service providers and contractors who assist us with website hosting, IT support, or marketing activities.
  • Regulatory authorities or government agencies, as required by law.
  • Other third parties, where you have given your explicit consent.
  • We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

Where your information is shared with service providers, we ensure they comply with strict data protection obligations in line with Australian privacy laws.

  1. Use of Cookies and Analytics

Our Site uses cookies and similar technologies to improve user experience, analyse website traffic, and deliver personalised content. Cookies are small files stored on your device when you visit our Site.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the Site to function properly.
  • Performance Cookies: Help us analyse how you use the Site to improve its functionality.
  • Marketing Cookies: Used to deliver tailored content and advertising.

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

We may also use third-party analytics tools (e.g., Google Analytics) to collect and process data about your use of the Site. These tools operate independently and are governed by their own privacy policies.

  1. Your Rights

Under Australian privacy laws, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or outdated information.
  • Deletion: You can request that we delete your personal information, subject to legal and operational requirements.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • To exercise these rights or if you have any privacy-related concerns, please contact us using the details provided in Section 9.
  1. Cross-Border Data Transfers

In some cases, your personal information may be stored or processed outside of Australia (e.g., when we use cloud-based service providers with data centres in other countries). When this occurs, we ensure that any overseas recipients comply with Australian privacy laws or are subject to equivalent data protection standards.

  1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

GS E&C Australia

Email: contactau@gsenc.com

We will respond to your inquiry or complaint as soon as possible and in accordance with applicable laws. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The “Effective Date” at the top of this Policy indicates when it was last updated. By continuing to use our Site after updates are made, you acknowledge and agree to the revised Privacy Policy.